Terms and Conditions - Mayfair House Clearance

Introduction

Welcome to Mayfair House Clearance. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding with our services.

Services Offered

Mayfair House Clearance provides comprehensive house clearance services, including the removal, sorting, and disposal of unwanted items. Our services cover:

Residential Clearance: Clearing out homes, apartments, and other residential properties.
Commercial Clearance: Managing the removal of office furniture, equipment, and other commercial items.
Estate Clearance: Handling the clearance of estates, ensuring sensitive items are managed with care.
Junk Removal: Removing unwanted junk, ensuring eco-friendly disposal where possible.

Booking and Scheduling

To schedule a clearance, please contact us via our preferred communication channels. Once a booking is confirmed, we will provide a scheduled date and time for the service. We strive to adhere to the agreed schedule, but please note that unforeseen circumstances may cause delays.

Rescheduling

If you need to reschedule, please notify us at least 48 hours in advance. Failure to provide adequate notice may result in additional fees.

Payment Terms

Payment for our services is due upon completion of the clearance. We accept various payment methods, including:

Credit/Debit Cards
Bank Transfers
Cash Payments

Invoices will be provided upon request, detailing the services rendered and the associated costs.

Cancellation Policy

If you need to cancel a scheduled clearance, please inform us at least 72 hours in advance. Cancellations made within this period may incur a cancellation fee equivalent to 20% of the total service charge.

Refunds

In the event of a cancellation that meets the required notice period, any advance payments will be fully refunded. Cancellations made outside this period may result in partial refunds based on the services already rendered.

Liability and Insurance

While Mayfair House Clearance strives to handle all items with care, we are not liable for any pre-existing damages or conditions. Our services include basic liability coverage, ensuring that any accidental damage incurred during the clearance is covered up to a specified limit.

For high-value items, we recommend informing us in advance so that appropriate measures can be taken to ensure their safety.

Privacy Policy

Your privacy is important to us. All personal information collected during the booking and clearance process is handled in accordance with our Privacy Policy. We ensure that your data is securely stored and is not shared with third parties without your consent.

Access to Property

Clients must ensure that our team has appropriate access to the property for clearance. This includes providing keys or access codes when necessary. We are not responsible for delays caused by restricted access.

Environmental Responsibility

Mayfair House Clearance is committed to environmentally responsible disposal methods. We prioritize recycling and donating items where possible. However, certain items may require hazardous waste disposal in compliance with local regulations.

Recycling and Donations

Items deemed reusable or recyclable will be sorted accordingly. We collaborate with local charities and recycling centers to ensure items are redirected appropriately.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Mayfair House Clearance operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in this region.

Amendments to Terms and Conditions

Mayfair House Clearance reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Acceptance of Terms

By booking and using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.

Thank you for choosing Mayfair House Clearance. We look forward to providing you with exceptional service.